Refund Policy

Phases Medical Spa stands firmly behind our skincare product lines.

In the event you are not satisfied or experience adverse effects, all skincare products are eligible for an exchange or store credit of the full purchase price, if returned within 30 days of purchase date.

Gift cards are not refundable. 

APPOINTMENT CANCELLATION & RESCHEDULE

All cancellations and reschedules must be made at least 48 hours in advance of your appointment via either our patient portal or a phone call to our office during normal business hours.

Only cancellations/reschedules through our patient portal or a phone call to 302-500-4220 during normal business hours will be honored.